Frequently Asked Questions

We offer standard and expedited shipping options for your convenience. Standard shipping typically takes 3-5 business days for delivery. Expedited shipping is available for faster delivery, with delivery times varying based on the selected option and destination.

The delivery time depends on the shipping method selected and your location. Standard shipping generally takes 3-5 business days to arrive after the order has been processed and shipped. Expedited shipping options are available for quicker delivery, with delivery times varying based on the selected option and destination. Once your order has been shipped, you will be called upon by a rider.

We accept various payment methods to provide flexibility for our customers. Accepted payment methods typically include credit/debit cards (Visa, Mastercard), and direct Bank transfers, Please check our website’s checkout page for the most up-to-date list of accepted payment methods.

Yes, buying from our online store is safe and secure. We prioritize the security of our customers’ personal and financial information. Our website employs industry-standard encryption technology to protect your sensitive data during the checkout process. Additionally, we adhere to strict privacy policies and use secure payment gateways to ensure a safe and seamless online shopping experience.

If you have any concerns or encounter any issues while making a purchase, please don’t hesitate to contact our customer support team for assistance.

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If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. Orders can typically be canceled or modified within a certain timeframe after they have been placed, but this window may vary depending on order processing times. Once an order has been processed and shipped, it may not be possible to cancel or modify it. In such cases, you may need to return the item(s) for a refund or exchange, according to our return policy. To request a cancellation or modification, please provide your order number and details of the changes you would like to make. Our customer support team will assist you accordingly.

While creating an account is not mandatory, we highly recommend it for a more streamlined shopping experience. With an account, you can track your order status, view past purchases, save multiple shipping addresses, and expedite the checkout process for future orders. However, you can still place an order as a guest without creating an account by providing your shipping and payment information at checkout.

We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we offer hassle-free returns within a specified period from the date of delivery. To initiate a return, please contact our customer support team to request a return authorization and instructions on how to return the item(s). Returned items must be unused, in their original condition, and include all original packaging and tags. Once we receive the returned item(s) and verify their condition, we will process a refund to your original form of payment or issue a store credit, depending on your preference. Please note that return shipping costs may apply unless the return is due to a defective or incorrect item. For more information on our return policy, including any applicable restocking fees or exceptions, please refer to our website or contact our customer support team.